UniFiCloud

Please make sure you have the following ports open outbound for your UniFiCloud service.    Controller Ports TCP Port 8080 (HTTP Management Port) TCP P...

If you are new to our UniFiCloud Controller Service, you will need to create your account to log onto the controller portal. You would have received an inv...

If you can't remember the password to your UniFi account, there is an option on the login page to reset the password.  You will need to enter t...

When you are managing multiple sites on our UniFiCloud Controller Service, you may want to provide other users access to specific sites.  There are two ...

Using the Map feature on the controller can be an extremely useful tool when attempting to troubleshoot connectivity and Wi-Fi range issues. First of all y...

When using the map, you can add walls by selecting the pencil on the left-hand side. Here you can choose the type of materials that closest match your scena...

When looking to place devices onto a map, you will need to select the icon as shown below to show a list of available units.  You can either add devic...