UniFiCloud Service FAQ

UniFi: Cloud Controller Renewals
As your UniFiCloud Service Renewal approaches expiration (about 21 days in advance), you will receive an e-mail notification from our renewals team. Within ...
Tue, 29 Nov, 2022 at 10:15 AM
How do I add additional UniFi Devices to my UniFiCloud Service?
If you are looking to add additional UniFi devices to your UniFiCloud Service, you will need to reach out to our requests team so they can assist you accord...
Tue, 29 Nov, 2022 at 10:22 AM
I would like to cancel my UniFiCloud Service
Cancelling your UniFiCloud Service is easy, all you need to do is send an e-mail to renewals@broadbandbuyer.com and our renewals team will be able to update...
Tue, 29 Nov, 2022 at 10:24 AM
UniFi - Controller: Migrating devices from Local to UniFiCloud Controller
It is possible to migrate your local UniFi controller onto our hosted cloud controller service. As an engineering fee may incur, you would need to contact o...
Tue, 29 Nov, 2022 at 10:25 AM